A: A violation is an observed or reported condition on a homeowner’s property, which does not comply with the community’s Declaration of Covenants, Conditions and Restrictions (CC&R’s). The CC&R’s are available on your community’s website by logging into your homeowner account. Select the ‘Documents’ link under the ‘Community Info’ category at the top of the webpage.
A: A courtesy notice is a friendly reminder to address the property maintenance concern that may have been identified during the property inspection by the Spectrum Standards Team. The goal is to gain compliance and help to maintain the overall look and feel of the community. No fines or enforcement is associated with the notice.
A: If you received a violation letter, it is because your home or property is in violation of the DCCRs (Declaration of Covenants, Conditions, and Restrictions) and/or the Bylaws of the association. Violations are generated following the regulations set by the Association, and letters are issued whenever the management company observes a violation. Please act quickly to come into compliance after getting a letter. Many associations have fines for lingering compliance violations.
A: Unless the letter addresses a daily fine, there is no need to call us once you have become in compliance after receiving a violation, we will notate it on our next visit to the property and remove the violation from the account if corrected.
A: The fining process is described on the letter you received as well as found on the website in the Community’s Violation Policy. Different from the Declaration of Covenants, Conditions and Restrictions (DCCR), this policy states how the DCCR will be enforced to include a violation/fining schedule. To view your associations violation policy, log into your account and select the ‘Documents’ link under the ‘Community Info’ category at the top of the webpage.
A: Take action and correct the violation or if you are unable to cure the violation in the time allotted, you might be able to request additional time to cure the violation. The goal in sending violation letters/notice is to gain compliance and help maintain or improve the overall look and feel of the community. Every owner should share this common goal and support the efforts to maintain property values by maintaining their properties.
A: Most communities will allow you to request an extension of time to come into compliance. To make a request access your online account and locate the violation option under the “For Homeowners” tab. Locate the violation and use the Add Comment option to leave a note asking for an extension. * Please provide the specific date you will be in compliance. If any additional information is needed, or the date requested is deemed unreasonable.
A: To see the status of a violation, view a photo of a courtesy notice or violation letter, log into your homeowners account by entering your email address and password. Select the ‘Violations’ link under the ‘For Homeowners’ category at the top of the webpage.
A: Properties are inspected monthly or twice a month community (may vary per community) by HomeRiver Group to enforce the Declaration of Covenants, Conditions and Restrictions (CC&R’s).
A: If there is an issue in a common area in your community, please report it via the report it button below. If there is an issue with another home in the community, please use the form below. Keep in mind, we are not the police or your municipality, we do not referee neighbor to neighbor disputes. We suggest all neighbors try to work things out civilly.
Fill out the form below if you think you have a violation to report. We will check out the issue next time we are on property and respond in accordance with your governing documents.
Tell us about your courtesy letter.
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