Improvements

If you are making a change to the exterior of your home, or a change anywhere on your lot, you need to obtain approval from the Architectural Control (or Review) Committee for your association before the project is started. Based on the governing documents of your association, there may be some exceptions to this; however, the general rule is that approval is needed for all requests. Getting approval from the association is always the safest course of action to prevent potential issues.

Online Account

For the quickest processing please use our preferred method to submit your request using your online portal.

• First login into your account
• From the Account Info drop down menu select ACC Request
• Complete the ACC request form and attach your supporting documents
• Click submit

Please note the following Documents are required with your online request:

1. Scope or Specification of Work

This can be as simple as a brochure, work order, or a Word document that includes the materials, design plan, dimensions, color samples, dimensions of project, the brand, and photo samples.

2. Plat Map

Mark the map with the improvement clearly shown on it. (The plat map would typically be included in your closing papers, but can be obtained through the county website.) A hand-drawn plat map is not acceptable. Please do not send original documents, as they will not be returned to you.

Login to Your Account

FAQs

• Q: How long does it take for my request to be approved or denied?

  A: Your association’s documents determine the amount of time the ACC Committee has to review the improvement request. Typically, the ACC Committee has 30 days to review an improvement request after all of the requested documents have been submitted to them for review, but the time allowed may be longer or shorter than that. You will be notified of the approval or denial when the response has been received from the committee.

• Q: What if I don’t submit an improvement Request?

  A: You should not begin work on an improvement without written approval from the ACC. If any changes are made without approval, you may be required to remove the project from the property. Any unapproved changes could also result in violations and fines on your account depending on your association’s policy. If you’ve already completed a project without an approval, please submit an improvement request above.

• Q: Who reviews my improvement request?

  A: Each community has an Architectural Control Committee, aka ACC or ARC.This committee is a group of volunteers, usually appointed by the board of directors, who typically reside within the community, and whose purpose is to preserve and enhance the community’s appearance, character, overall aesthetic, and property value. They do this by reviewing ACC requests to ensure these requests are in compliance with the Declaration of Covenants, Conditions, and Restrictions (DCCRs). HomeRiver Group acts as the liaison between homeowners and the ACC Committee. We obtain all the required information from the homeowner (listed above) and submit the request to the ACC Committee for review. Property Improvement Requests are submitted through the website and reviewed by the Community Coordinator or your designated manager to make sure the request has all the required information before it is sent to the ACC Committee for approval or denial.